Here, we’ve compiled a list of the best Gerard Arpey Quotes. Let’s look at these pieces of wisdom. We definitely have something to learn from them!
Markets that don’t work we’re going to step away from.
These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an even stronger position to continue the substantial progress that has already been made under the tenets of our Turnaround Plan.
We need to take excellent care of our customers, and do so at a profit.
One of our most difficult realizations was that – in the course of two years – a connecting hub in St. Louis had gone from something we thought we needed to something we could no longer afford.
Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip ticket. During this time period, our average fare increased by only $15.
That doesn’t mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much more in revenue, and hopefully more.
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I’m pretty sure we’re just getting started.
We continued the hard work of integrating TWA, because at that time we still thought an efficient connecting hub in St. Louis could be a profitable addition to our network.
First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of the markets we want to serve. We’ve made great progress on this front, but we need to keep pushing.
But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent of the markets St. Louis travelers visit the most. And we’re adding capacity in some of the most important markets.
Our planes should be full, which among other things means we have a golden opportunity… to build on the momentum reflected in the financial results we are reporting today.
We have, unlike many of our competitors, continued to meet our various financial obligations.
Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service.